Cool Air Tech (“Cool Air Tech”, “we”, “us” or “our”) supplies pharmaceutical products, cleanroom solutions, chemicals, HVAC systems and engineering services to clients across Pakistan. This policy explains what information we collect through this website and through the enquiries you send us, how we use it, who we share it with, and the choices available to you.
This policy applies to www.thecoolairtech.com and to the enquiries, quotation requests and project correspondence we handle by email, telephone and WhatsApp. It applies to visitors to our website, prospective clients, clients, suppliers and site contacts.
Our business currently operates within Pakistan, and we serve clients located in Pakistan. Our offices are in Karachi and Islamabad, and our National Tax Number (NTN) is G609620-5.
This website does not have an enquiry form and does not ask you to create an account. Information reaches us only when you choose to contact us — by clicking one of the email or WhatsApp buttons on this site, by telephoning us, or by writing to us directly. Depending on what you send, this may include:
Please do not send us sensitive personal information — such as identity document scans, financial account credentials or health information — unless we have specifically asked for it and explained why it is needed.
Like most websites, this site is delivered by a hosting provider that keeps standard server logs. These typically record the IP address of the connecting device, the browser and operating system, the pages requested, the referring page and the date and time. We use these logs to keep the site available and secure and to understand broad traffic patterns. We do not use them to try to identify individual visitors.
This website does not set its own cookies, does not use advertising or tracking pixels, and does not run a third-party analytics product. Nothing on this site follows you across other websites.
The site does load its typeface from Google Fonts. To deliver those font files, your browser makes a request to Google’s servers, which means your IP address and basic browser information are visible to Google as part of that request. This happens on every page of the site.
If we later add analytics, remarketing or a cookie-based enquiry form, we will update this section before doing so and, where required, ask for your consent.
We use the information described above in order to:
We do not sell your information, and we do not rent or trade contact lists. We do not send marketing messages to people who have not contacted us or agreed to receive them.
We use your information because you have asked us to do something — such as answer an enquiry or supply a project — because it is necessary to perform a contract with you, because we have a legitimate business interest in running and protecting our operations, or because the law requires us to keep certain records.
Pakistan’s framework for personal data protection continues to develop. We apply the practices set out in this policy regardless of the position at any given time, and we will update this policy as the law changes.
We share information only where there is a clear reason to, and only as far as needed:
Where we engage a partner or subcontractor, we require them to use the information only for the purpose we gave it to them for, and to keep it confidential.
Some of the services we use to run this website and communicate with you are operated by other companies, and they handle information under their own terms and privacy policies:
Some of these providers operate servers outside Pakistan, which means information sent through them may be stored or processed abroad. We choose established providers and rely on the protections set out in their own terms.
We keep information only as long as we have a reason to, then delete it or archive it securely. In practice:
We take reasonable steps to protect the information in our care, including restricting access to staff who need it, using access-controlled business email and devices, and keeping project documentation in controlled storage. Our website is served over an encrypted HTTPS connection.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In particular, ordinary email and messaging are not fully secure channels — please tell us first if you need to send something especially sensitive so we can agree a safer method.
You may contact us at any time to:
Write to us using the details in section 14. We will respond as promptly as we reasonably can. We may need to verify your identity first, and there are records — such as tax documents and executed contracts — that we are obliged to retain even if you ask us to delete them.
This is a business-to-business website. It is not directed at children, and we do not knowingly collect information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
This site may link to websites operated by manufacturers, partners or social media platforms. We are not responsible for their content or their privacy practices, and this policy does not apply to them. Please read the privacy policy of any site you visit from here.
We may update this policy as our services, our systems or the law change. The current version is always the one published on this page, and the date at the top of the page shows when it was last revised. Where a change is significant, we will make that clear.
If you have a question about this policy, or a request about your information, please contact us:
Plot No. B-1 36, Sector No. 5,
Metroville S.I.T.E, Karachi, Pakistan
Lane 1 Model Town Humak,
Islamabad, Pakistan
